We believe transformation doesn’t happen in a vacuum. It happens through partnership, insight, and the ability to turn complexity into confidence.

At Orbus Software, we help some of the world’s most sophisticated organizations understand their business inside and out. Our platform, OrbusInfinity, connects strategy to execution, IT to the business, and transformation goals to measurable results.

With customers spanning industries and continents, we work side by side with global enterprises, public institutions, and fast-moving innovators. Whether it is guiding a Fortune 500 through a complex merger, helping a bank streamline its architecture, or equipping a healthcare provider to move faster, we are there to ensure our customers succeed.

Professional Services at Orbus is where strategy becomes execution. We work hands-on with customers to design, implement, and optimize OrbusInfinity in ways that reflect their real-world complexity and ambitions. Partnering closely with Customer Success, Product, and Engineering, our consultants translate business goals into practical architectures, tailored solutions, and lasting capability. From initial deployment through advanced transformation initiatives, we focus on delivering outcomes that stick and building the foundations our customers rely on long after go-live.

The Opportunity

As a Senior Professional Services Consultant at Orbus, you will lead complex, enterprise-scale implementations for some of our most strategic customers, including Fortune 500 organizations and major public sector institutions. Your role is to help customers translate ambition into execution by designing and delivering solutions that accelerate value from OrbusInfinity.

This is a senior, hands-on consulting role. You will partner closely with customer leadership to understand their business drivers, enterprise architecture maturity, and transformation goals, then apply your judgment and expertise to architect solutions that are both practical and forward-looking. From onboarding through advanced initiatives, you will serve as a trusted advisor, guiding customers through complexity with confidence.

You will work autonomously across engagements while collaborating closely with Customer Success, Product, Engineering, and Professional Services leadership. In addition to delivery, you will contribute to the evolution of Orbus best practices, methodologies, and thought leadership, helping shape how we serve customers at scale.

This is a delivery-led role, where credibility and influence are earned through hands-on implementation and sustained customer impact rather than formal authority.

This role is based in the United States and may be performed remotely. Occasional travel is expected to support customer engagements and collaboration with internal teams.

What You Will Do

Solution Design and Delivery

Lead customer onboarding and implementation engagements from discovery through go-live
Design and configure OrbusInfinity solutions that align to customer architecture, transformation goals, and operating models
Validate solutions against requirements and document configurations for long-term customer success

Consulting and Advisory

Partner with customer leaders to understand business drivers, architecture maturity, and strategic priorities
Facilitate workshops and working sessions to guide customers through complex enterprise architecture challenges
Act as a trusted advisor throughout the engagement, applying best practices and sound judgment to real-world constraints

Training and Enablement

Design and deliver tailored training sessions, workshops, and learning materials for varied audiences
Enable customer teams to confidently use and extend the platform beyond initial implementation
Adapt delivery approaches to support different learning styles and levels of architectural maturity

Cross-Functional Collaboration

Work closely with Customer Success to ensure smooth transition from implementation to ongoing adoption
Partner with Product and Engineering to escalate issues, influence roadmap priorities, and share field insights
Collaborate with Sales and Account Management as needed to support expansion and long-term account health

Practice Development and Continuous Improvement

Contribute to the development of Professional Services methodologies, standards, and reusable assets
Capture lessons learned from engagements to improve delivery quality and consistency
Support internal knowledge sharing and mentoring within the Professional Services team

What You Will Bring

Proven experience in a Professional Services, consulting, or client-facing delivery role within a software or technology-driven environment

5+ years working directly with enterprise customers on complex implementations or transformation initiatives

Strong consultative skills, with the ability to understand business drivers, synthesize requirements, and design practical solutions

Experience delivering enterprise-scale software implementations, including configuration, validation, and documentation

Confidence engaging with senior stakeholders and clearly articulating value to both technical and non-technical audiences

Excellent communication and facilitation skills, with the ability to influence, advise, and build trust

A high level of autonomy, organization, and accountability in managing multiple engagements and priorities

Experience collaborating with Sales, Customer Success, and Project Management teams to deliver a cohesive customer journey

Experience with Enterprise Architecture initiatives and EA platforms is strongly preferred

Willingness to travel as needed to support customer engagements

Why Orbus

Headquartered in London, Orbus Software serves clients across finance, healthcare, government, and technology, with a strong and growing presence in North America, Europe, and Asia.

In 2024 and 2025, we were named a Leader in the Gartner® Magic Quadrant™ for Enterprise Architecture Tools.

If you are curious, motivated, and ready to grow with a team that values clarity, collaboration, and purpose, we would love to meet you.

Perks & Benefits

We believe great people do their best work when they’re supported, trusted, and treated like adults.

Our benefits are designed to fuel performance, protect wellbeing, and give you the freedom to thrive in and out of work, wherever you are in the world.

Generous time off: Everyone gets at least 25 days of paid annual leave. Rest is not a reward. It is a prerequisite for high performance.

Future-focused support: We offer retirement and insurance plans tailored by region, including health, life, and disability coverage.

Flexibility that works: Our hybrid model gives you the best of both worlds. You’ll spend 2 to 3 days a week collaborating in our city-centre hubs in London, New York, Katowice or Sydney, with the rest of the week working where you do your best thinking.

Support for every life stage: Whether you’re raising a family, caring for a loved one, or planning what’s next, we provide flexible schedules, paid family leave, and resources to help you balance work and life with confidence.

We don’t believe in perks for show. Everything we offer is built to help you grow, stay well, and do meaningful work over the long term.